Frequently Asked Questions
No hidden fees. No surprises. 100% transparency.
How long will it take to complete my website?
This sounds too good to be true! What’s the catch?
What if I don’t like my website?
We’ll collect your specific feedback on your new proposed website, and include 1 website revision at no additional charge.
Why do you offer subscriptions?
Do you manage emails?
Can I use my own hosting?
What happens when I click on “get started”?
This process typically takes about 15-30 minutes to complete and gives us the information necessary for a great website. After you’ve completed the onboarding process, we’ll begin to design your website according to your specifications. For most projects, websites are launched 5-10 business days after you complete our onboarding process.
Can I cancel at any time?
If you are cancelling and would like to migrate to another hosting provider, you’ll also be required to pay our buyout fee ($2000). Once you’ve paid your remaining balance and the buyout fee, we will migrate your website to your new hosting provider.
If you are cancelling your service with us and are not migrating to another hosting provider, you will be required to pay your remaining balance and your website will be deleted from our servers within two weeks from your cancellation request.
I have a domain / website address already. Can I use it?
Can I migrate my website to another hosting provider?
If you have not reached the end of your agreement and would like to cancel, you will be required to pay 50% of your remaining balance plus our buyout fee ($2000). After your payment has been processed, we will migrate your website to your new hosting provider.
If you have reached the end of your agreement time and would like to migrate your site, rather than renew your agreement, you’ll be required to pay a buyout fee of $2000. After your payment is processed, we will help you migrate your website to your new hosting service
I’ve completed my agreement, what happens now?
No cheesy-sales pitches or time-wasting.