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Increasing bookings for phone repair shop

The Client

Screenworks provides on-demand mobile repair services for smartphones, tablets, and computers. In addition to device repairs at their storefronts, their experienced and friendly technicians do mobile repairs. Screenworks' mobile repair service means their technicians can repair devices at homes or offices. This lets their customers avoid commute hassles and keep their days on track.

The Challenge

When Screenworks came to us, they wanted help with increasing the amount of repair appointment bookings through their website. Specifically, they wanted to let people book repair appointments completely online. This online booking feature would enable them to offer their on-demand mobile repair services as well.

Our Work

We redesigned the website to be consistent with their logo and brand. We also wrote sales-focused copy and integrated Facebook into their website. This helped Screenworks staff personalize their engagement for customers who’d already visited their Facebook page. We also developed a custom booking engine to let customers describe their repair, choose a store, & pay the mobile repair fee. Our website design, web development, and ongoing SEO efforts have helped Screenworks achieve great results.

Highlighted Results

• Top 3 for "screen repair fresno" in local map pack
• Page 1 for top keywords in Fresno County
• Custom Website Design with appointment booking

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